Imported Jewelry From Turkey And The East

1. We promise to post your order within one business day by the appropriate Royal Mail delivery service so that you receive your order as soon as possible. Business days are Monday to Friday excluding Bank Holiday Mondays, Christmas and Boxing Day. Saturday and Sunday are not business days.
2. There is a charge for delivery of goods purchased. The scale of charges is available at Shipping and Returns Policy.
3. We do not keep any of your Credit or Debit Card details on our site. Payments are handled by PayPal and they are responsible for secure payments. PayPal uses 128 bit high grade encryption technology in order to secure communication between your browser and their web site. They accept Visa, MasterCard, American Express, Switch, Solo, Delta and Visa Electron payments on our behalf. Therefore, you may use any of these cards to make a payment. You do not have to create a PayPal account in order to make payments.
   Alternatively, you may wish to pay by Cheque or Money/Postal Order. In this case, please choose the suitable payment option during checkout process.
4. We try to provide you with the best quality of goods we can get and to deliver those to you as quick and effectively as possible. However, all our products come with a 30 day "no quibble" guarantee. If you wish to cancel an order, you may return the items purchased within 30 days of delivery. This grace period is significantly longer than provided for in the United Kingdom's Consumer Protection (Distance Selling) Regulations 2000 and applies to all our products. To return any product and cancel an order, please fill out the returns slip that accompanies your items, giving the reason for the return as "Contract cancellation". Please package the relevant item securely and send it to us with the delivery slip so that we receive it within 30 days of the date that the item was delivered to you. We also operate within the Consumer Protection (Distance Selling) Regulations 2000. This does not affect your statutory rights as a consumer.The return address is:
   
   301A Lea Bridge Road
   London
   E10 7NE
   UK
   
   When we receive the products within 30 days, we will refund the cost of the product to your account.
5. You will receive a refund from Silveriz.biz within 30 days of our receipt of the returned goods.
6. We will refund the full purchase price of the items subject to deductions of handling charges incurred in the transaction, which are levied upon us by the payment handling company, which are beyond our control.
   In the case of cheque or money/postal order payments, we will refund the full cost of the item purchased by sending a cheque to the purchaser's name.
7. At present we can only deliver to European Union customers.
8. Purchasers must be aged 18 years or over.
9. If you wish to complain about an item you have purchased or the service you have received please click on contact us link on the lower right hand corner of this page to use the web form and we will deal with your complaint promptly.
10. You can see your purchase details on our web site when you log in.
11. We will send e-mail confirmation of your order as soon as we receive it with the invoice details.
12. If we are unable to supply an item due to circumstances beyond our control, we will immediately inform you and offer you the choice to cancel or select an alternative item.

Our terms may change without prior notice

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